1. Information Collection

 

Information You Provide

If you purchase an account or other service from us, you must provide certain additional personally identifiable information on our order form; in particular, certain demographic and contact information (including your name, address, email address, and billing address) and financial information (including credit card number and expiration date), which we use for billing purposes and to complete your orders. If we have trouble processing an order, we will use this information to contact you. You will not be able to open an account if you do not provide the information that is identified as required in the account registration and/or purchase process.

If you submit a testimonial to the Site, we may collect your name, email address and any other personally identifiable information that you voluntarily include in your testimonial.

If you subscribe to a newsletter, we may collect your name and email address.

From time-to-time we may provide you with the opportunity to participate in our contests or surveys on the Site. If you participate, we may request certain personally identifiable information from you. Participation in these evaluations or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes demographic information (such as postal/zip code), and could also include contact information (such as your name and address).

We may collect your personally identifiable information from third parties if you give permission for those third parties to share your information with us.

If you are an evaluation respondent, we may collect personally identifiable information from you on behalf of the evaluation creator whose evaluation you have responded to. Evaluation creators may have their own privacy policies which apply to evaluations that they create using our services and that detail how they handle your personally identifiable information. We encourage you to read any such policy. Evaluation creators may choose to collect responses anonymously, by for example using an Email or Web Link, but this does not prevent the creator from including specific evaluation questions that ask you for personally identifiable information. As between you and us, your submission of personally identifiable information is voluntary and you may opt out of responding at any time. However, if you do respond, you consent to its provision to us for the purpose of delivering our services to the evaluation creator.

If a user uses our tool to send you an evaluation invitation email, we collect your email address if the user provides it to us.

Automatically Collected Information

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the Site, to understand users’ movements around the Site and to gather demographic information about our user base as a whole.

We also use “cookies” to recognize specific visitors and more quickly provide personalized content, or grant you unimpeded access to the Site. Cookies are small text files a Web site can use to recognize repeat users. Information gathered through cookies also helps us measure use of our Site. Cookie data allow us to track usage behaviour and compile data that we can use to improve the Site.

Generally, cookies work by assigning a unique number to the user that has no meaning outside of the Web site that he or she is visiting. You can easily turn off cookies. Most browsers have a feature that allows the user to refuse cookies or issues a warning when cookies are being sent. Please consult the “Help” section of your browser for more information about how to disable cookies. However, our Site will not function as effectively without cookies. Enabling cookies ensures a smooth, efficient visit to our Site.

We use a third-party tracking service that uses cookies and web beacons to track aggregated anonymized data about visitors to our Site to capture usage and volume statistics to help us improve our Site. We have no access or control over these tracking technologies.

This privacy policy covers the use of tracking technologies by TrainingCheck only and does not cover the use of tracking technologies by any third party.

Children Under Thirteen

Our Site is not intended for, and is not directed to, children under the age of thirteen. TrainingCheck does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, please ask your parent or guardian to contact us at support@TrainingCheck.com for more information.

 

2. Information Use

 
In addition to the uses of your information described elsewhere in this privacy policy, we may also use your information in one or more of the following ways. We will not use or share your personally identifiable information in ways unrelated to those described in this privacy policy without your permission.

Communications from TrainingCheck

We will use your information to communicate with you and provide you with transactional messages in response to your inquiries, to provide the services you request, and to manage your account. For example, when you register for an account you will receive a short welcome email.

We will send you service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. If you are a paid subscriber, you may also receive emails regarding your account status and billing. Generally, you may not opt-out of these transactional communications which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

We may use your information to contact you about other products or services that we offer and about products and services of third parties in which you may be interested. You may opt out of receiving such communications from us at any time (but not the transactional emails described in the paragraphs above) by contacting us as set out below in the section below entitled “Opting Out of Communications from TrainingCheck”.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe from newsletters at any time. Please see the section below entitled “Opting Out of Communications from TrainingCheck”.

We use information that we collect from your participation in contests or surveys we create to notify contest winners and to monitor Site traffic or improve the Site (in the case of anonymous information collected in evaluations).

We post testimonials on the Site that you submit to us from time to time. We always request permission to post your testimonial on the Site, and we may use your information to contact you for the purpose of requesting such permission.

Sending Emails on Users’ Behalf

At the direction of our users, we send evaluation invitation emails on behalf of them to email addresses provided by them. Each user’s list of such email addresses is stored on our system, but the email addresses in those lists are not used by TrainingCheck in any other way. The emails sent on a user’s behalf appear to come from that user’s email address.

Use of Evaluation Questions and Results

Your evaluation questions, responses and results are kept in strict confidence and used in compliance with legal requirements. We will never use your evaluation questions or responses other than in accordance with this privacy policy unless we have your consent, and then only anonymously and by aggregating them with questions and responses from other evaluations. You may be asked whether you wish to opt in to allowing us to use your evaluation questions and/or responses in this way at the time of creating your account or your evaluation. If you opt in, we may use the anonymized and aggregated evaluation questions and/or responses to create data services or content.

You have the ability to download, share, or publish data from your evaluations. We provide various features to download, share, or publish your evaluation questions, responses, and results in summary or detailed format.

We may also use your information, including your evaluation questions and your respondent’s responses, as well as aggregated data we collect through evaluation results to help you with your own evaluation creation and analysis, and to help us provide and improve our overall evaluation services.

Statistical Analyses

TrainingCheck reserves the right to perform statistical analyses of user behaviour and characteristics. We do this in order to measure interest in, and use of, the various areas of the Site. Statistical analyses are performed on anonymized, aggregated data.

IP Addresses

TrainingCheck collects IP addresses for system administration and record keeping. Your IP address is automatically assigned to your computer when you use the World Wide Web. Our servers record incoming IP addresses. By tracking IP addresses, we can determine which Web sites refer the most people to TrainingCheck. The IP addresses are analyzed in the aggregate, and we may also associate your IP address with your account for the purpose of managing your account and your evaluations.

 

3. Sharing Information with Third Parties

 

Service Providers

We use third parties to provide billing services on our Site. When you purchase a service from us, we will share contact and credit card information as necessary for the billing service provider to provide that service.

We may also from time to time share your personally identifiable information with other service providers to enable them to assist us to provide our evaluation-related services. Our service providers are contractually prohibited from using your information for any other purpose, including their own marketing purposes.

Other Third Parties

TrainingCheck does not ever disclose your evaluation questions or responses unless you permit or request for us to do so.

TrainingCheck may disclose evaluation questions and responses anonymously and by aggregating them with other users’ evaluation questions and responses on an opt-in basis.

We may from time to time request your permission to provide your personally identifiable information to third parties for various purposes, including allowing those third parties to contact you about products and services in which you may be interested. If you permit us to do so (by opting-in), we may provide your information to those third parties for those purposes. If you later wish to opt out, you may do so at no cost by contacting us at support@TrainingCheck.com. However, if you wish to stop receiving communications from a third party to which we provided your information prior to your opting out, you will need to contact that third party directly. We will not sell, rent, or otherwise provide your information to any other third parties, except as otherwise described in this privacy policy.

 

4. Disclosures Required by Law

 
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

 

5. Merger or Other Acquisition

 
We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which TrainingCheck participates or to a purchaser of all or substantially all of TrainingCheck's assets to which this Site relates.

 

6. Opting Out of Communications from TrainingCheck

 
Upon request, TrainingCheck will allow any user to opt out of our monthly newsletter and from receiving emails about other products and services. You can contact us through our Help Center by email (support@TrainingCheck.com), or follow the unsubscribe instructions included in each promotional email sent to you, including the newsletter.

Evaluation respondents may also opt out of receiving future evaluations directly from TrainingCheck via email.

 

7. Accessing, Changing or Deleting your Information

 
We endeavor to ensure that your personally identifiable information is accurate by collecting it directly from you and providing you with the ability to update it.

If your personally identifiable information changes, or if you no longer desire our service, you may request us to correct, update, or delete your personally identifiable information or deactivate your account by making the change on our My Account page, by emailing our Customer Support at support@TrainingCheck.com, or by contacting us by postal mail at the address listed below. We will endeavour to fulfil requests to delete personally identifiable information unless such information is required to be retained by law or for legitimate business purposes (such as storage in backup media created as part of our routine system backup procedures). We will respond to your request for access, amendment, or deletion within 30 days.

Where we have collected your personally identifiable information on behalf of an evaluation creator, contact the evaluation creator if you want to access, update, or delete that information. If the evaluation creator has their own privacy policy, please refer to it. We provide evaluation creators with tools to maintain any personally identifiable information they collect through an evaluation.

 

8. Changes to this Privacy Policy

 
We reserve the right to modify this privacy policy at any time, so please check for change notices on a regular basis. If we decide to change our privacy policy in a material way, we will post a prominent change notice on the Site, and we may notify you by email of those changes so that you continue to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

9. Links to Other Web Sites

 
This Site may from time to time contain links to other Web sites that are not owned or controlled by TrainingCheck. Please be aware that TrainingCheck is not responsible for the privacy practices of such other Web sites. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every Web site that collects personally identifiable information. This privacy policy applies only to information collected by this Site and the services available through the Site.